Return Policy

Last updated: Aug 04, 2026

Product-Related Issues & Returns

If you experience any product-related issue with your order, please contact us within 72 hours of receiving your package at hello@dogseechew.com.

To be eligible for a return, the product must:

• Be in the same condition in which you received it, unopened and unused, except in cases where the product is faulty, damaged, or not as described.
• Include proof of purchase, such as your original order confirmation or order number.
• Provide a clear photograph of the product in your possession, if requested, to help us assess the issue.

Our team will review your request and assist you with the next steps.

Order Cancellation

Once an order has been dispatched, it cannot be cancelled. If you wish to cancel your order, please contact us as soon as possible before the order is dispatched. Cancellation requests received after dispatch will not be accepted.